– Users may not see up to date Presence information – Users might see errors when using messaging extensions – Users may see delays in admin policy changes taking effect – Users may have trouble issuing searches – Users may not be able to create new teams & channels – Users may have issues loading file lists – Users may have trouble loading people profile cards – Users may have difficulties scheduling meetings and/or live events – Users may also experience issues using the Outlook mobile application – Users may also experience issues with the search function in Outlook on the web, Outlook desktop client and the Outlook mobile application – Users are unable to access Outlook on the web More info: Impacted services and features may include, but are not limited to: User impact: Users may be unable to access Outlook on the web or other Microsoft 365 services and features. Title: Some users are experiencing impact to multiple Microsoft 365 services and features Here’s a transcript of the latest outage, MO572252 (though it still seems like a continuation of yesterday’s outage):Įstimated start time: J4:10 PM EDT J12:21 PM EDT Exoprise CloudReady synthetic sensors fully emulate users accessing Microsoft Office 365 services, so you know when the recovery is really complete. Microsoft often indicates that an outage or disruption is recovered well before the recovery has been fully (or even partially) deployed. Time and time again, we discuss with customers and channel partners how recovery confirmation is just as important as the early detection that comes with Exoprise services. Here’s an example of our Outlook on web global coverage that was “lit up”, so to speak, early in the morning: Global outage affecting Outlook on web for Microsoft 365 Continuous Global Coverage for Every Microsoft 365 AppĮxamine a sample of outages for Outlook on the web, and various Teams subsystems throughout the evening in US time or during operations for international locations: Outlook on Web, Teams Outage Feed Recovery Confirmation, Just as Important as Early Detection But that one didn’t seem to go away, and Microsoft infrastructure was impacted throughout the rest of the day according to Exoprise monitoring. Then they morphed into Incident MO571683: Some users are experiencing impact to multiple Microsoft 365 services and features.
#Outlook service status full#
“We’re currently aiming to have the full cleanup process complete and applied throughout the affected environment by the end of August,” the company said.The prior day incidents began with EX571516: Some users are unable to access Outlook on the web, and may experience issues with other Exchange Online services. However, Microsoft claims the issue is only impacting users who synced their personal account device contacts with Microsoft Teams and new synchronizations are no longer resulting in duplicate contacts since the company implemented a long-term fix to the issue.
#Outlook service status update#
The next update on the issue is expected on July 28. Microsoft’s service status page shows that Outlook and Teams continue to suffer from the duplicate contact list issue, which was first reported on March 28. Duplicate contact issue is still not completely resolved Microsoft also suffered a global outage in February and yet again its users could not access emails and Teams. In another incident in April, users could not access Microsoft 365 web applications and Teams. Outlook on the Web, Exchange Online, SharePoint Online, Microsoft Teams, and Outlook desktop clients were among the affected services. In April, Microsoft said it was investigating an issue where certain users were unable to use the search functionality in multiple Microsoft 365 services. In May, the company reported that UK users were facing issues accessing some service offerings under Microsoft 365.
In June, users faced issues with Outlook Web, Teams, OneDrive for Business, and SharePoint for over eight hours.
Service outages and other issues have continued to plague Microsoft 365 users this year and Monday’s incident takes the count to eight occurrences in seven months. UK-based incident and outage reporting portal Downdetector also reported the outage citing individual user reports. “We determined that a configuration issue within a recent update caused the impact, and we’ve confirmed impact is now resolved,” Microsoft said in a second tweet.
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